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Post Sync

Guarantee & Billing

Refund Policy

Effective Date: July 28, 2026 • PostSync Ltd Standards

1. Refund Policy Overview

At PostSync Ltd, we strive to deliver exceptional AI caption generation, social media auto-scheduling, analytics tracking, and multi-platform publishing workflows. We want you to be completely satisfied with our tool suite.

This Refund Policy outlines the terms under which refunds may be issued for our software subscriptions, automated tools, and digital platform services.

2. Refund Eligibility & Guarantee Window

We offer a straightforward satisfaction guarantee for first-time subscribers of our automation platform:

  • 14-Day Money-Back Guarantee: If you are not entirely satisfied with our AI tools or scheduling dashboard, you may request a full refund within 14 days of your initial subscription purchase.
  • Eligible Accounts: Refunds are only applicable to new subscribers on their initial billing cycle. Renewals and secondary billing cycles are non-refundable.
  • Usage Limits: Accounts found to have abused system rate limits, generated excessive bulk AI captions for resale, or violated platform terms of service during the 14-day window are ineligible for refunds.

3. Subscriptions, Renewals & Cancellations

Understanding how recurring billing operates ensures a smooth experience across our social media publishing infrastructure:

  • Manual Cancellation: You can cancel your subscription at any time directly through your account billing settings. Cancellation takes effect at the end of your current active billing period.
  • Automatic Renewals: Unless canceled prior to the renewal date, subscriptions automatically renew on a monthly or annual basis using your stored payment method.
  • No Partial Refunds: We do not provide prorated refunds or credits for partial months of service if you choose to cancel midway through an active billing cycle.

4. How to Request a Refund

If you qualify for a refund within our 14-day window, submitting a request is fast and transparent. Please contact our support team with your account email and transaction receipt. Approved refunds are processed back to your original payment method within 5 to 7 business days.

5. Support & Billing Inquiries

For any billing questions, cancellation assistance, or refund requests, reach out directly to our support desk:

PostSync Ltd Billing Department
Email: contact@postsyncltd.com
Phone: 1-822-655-9092
Office Location: 456 Main St, Hackensack, New Jersey 07601