Refund Policy
Effective Date: July 28, 2026 • PostSync Ltd Standards
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Policy Overview Refund Eligibility Subscriptions & Trials Request Process Support & Contact1. Refund Policy Overview
At PostSync Ltd, we strive to deliver exceptional AI caption generation, social media auto-scheduling, analytics tracking, and multi-platform publishing workflows. We want you to be completely satisfied with our tool suite.
2. Refund Eligibility & Guarantee Window
We offer a straightforward satisfaction guarantee for first-time subscribers of our automation platform:
- 14-Day Money-Back Guarantee: If you are not entirely satisfied with our AI tools or scheduling dashboard, you may request a full refund within 14 days of your initial subscription purchase.
- Eligible Accounts: Refunds are only applicable to new subscribers on their initial billing cycle. Renewals and secondary billing cycles are non-refundable.
- Usage Limits: Accounts found to have abused system rate limits, generated excessive bulk AI captions for resale, or violated platform terms of service during the 14-day window are ineligible for refunds.
3. Subscriptions, Renewals & Cancellations
Understanding how recurring billing operates ensures a smooth experience across our social media publishing infrastructure:
- Manual Cancellation: You can cancel your subscription at any time directly through your account billing settings. Cancellation takes effect at the end of your current active billing period.
- Automatic Renewals: Unless canceled prior to the renewal date, subscriptions automatically renew on a monthly or annual basis using your stored payment method.
- No Partial Refunds: We do not provide prorated refunds or credits for partial months of service if you choose to cancel midway through an active billing cycle.
4. How to Request a Refund
If you qualify for a refund within our 14-day window, submitting a request is fast and transparent. Please contact our support team with your account email and transaction receipt. Approved refunds are processed back to your original payment method within 5 to 7 business days.
5. Support & Billing Inquiries
For any billing questions, cancellation assistance, or refund requests, reach out directly to our support desk:
Email: contact@postsyncltd.com
Phone: 1-822-655-9092
Office Location: 456 Main St, Hackensack, New Jersey 07601